Cookie Policy

Last Updated: June 12, 2026

1. Introduction

Welcome to Primo Hoagies. We are committed to being transparent about the technologies we use on our website located at primo-hoagies.click. This Cookie Policy is designed to help you understand what cookies are, how we use them, what types of cookies we deploy, and how you can manage your preferences.

This policy applies to all visitors, users, and customers who access or use our website. It should be read alongside our Privacy Policy and Terms of Service, which together govern your use of our platform.

For any questions or concerns about our use of cookies, you can contact us at [email protected].

2. What Are Cookies?

Cookies are small text files that are placed on your device — such as your computer, tablet, or smartphone — when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to give website owners and third parties information about how the site is being used.

Cookies are stored in your browser's file directory. Each time you visit the website that created the cookie, the browser retrieves and sends the cookie to the website's server. This allows the website to recognize your device and remember information about your visit, such as your language preferences, login status, or items in a shopping cart.

2.1 How Do Cookies Work?

When you first visit primo-hoagies.click, our web server sends a cookie to your browser. Your browser stores this information and sends it back to the server on your next visit. This process enables the website to remember your preferences, authenticate your session, measure traffic, and serve relevant content or advertisements.

Cookies can be set either by the website you are visiting (known as "first-party cookies") or by third-party services that provide functionality on that website (known as "third-party cookies").

2.2 Similar Technologies

In addition to cookies, we may use similar technologies such as:

  • Web Beacons (Pixel Tags): Tiny transparent images embedded in web pages or emails that help us track user behavior and measure campaign effectiveness.
  • Local Storage: A browser-based storage mechanism that allows websites to store data locally on your device.
  • Session Storage: Similar to local storage but data is cleared when the browser session ends.
  • JavaScript Tags: Code snippets that collect information about how you interact with our website.

3. Types of Cookies We Use

We use four main categories of cookies on our website. Each serves a distinct purpose and has different implications for your privacy and browsing experience.

3.1 Strictly Necessary / Essential Cookies

These cookies are essential for the operation of our website and cannot be switched off in our systems. They are typically set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms. Without these cookies, certain parts of the website may not function properly.

Because these cookies are necessary for the website to function, they do not require your consent under applicable law. However, we still include them here in the interest of full transparency.

3.2 Analytics and Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular, how visitors move around the site, and whether users encounter any error messages. All information collected by these cookies is aggregated and therefore anonymous — it tells us how the website is performing but not who specific individuals are.

We use Google Analytics to collect this type of data. Google Analytics sets several cookies on your device, which are described in the detailed cookie table below.

3.3 Functional Cookies

Functional cookies enable us to remember choices you make and provide enhanced, personalized features. For example, these cookies can remember your language preferences, your region, or your name so that you do not have to re-enter information on each visit. They may also be used to provide services you have requested, such as watching a video or live chat features.

If you disable these cookies, some or all of these services may not function properly, and your browsing experience may be less personalized.

3.4 Advertising and Targeting Cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same advertisement from appearing repeatedly, ensuring ads are properly displayed, and in some cases selecting advertisements that are based on your interests. They may also be used to track the effectiveness of advertising campaigns.

These cookies are typically set by advertising networks such as Google Ads. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers. This means that after visiting our site, you may see advertisements for Primo Hoagies on other websites.

4. Detailed Cookie Reference Table

The table below provides specific information about the cookies we currently use on primo-hoagies.click, including the name of each cookie, its purpose, type, and how long it lasts.

Cookie Name Provider Purpose Type Duration
_session_id Primo Hoagies Maintains your session state across page requests. Essential for site functionality including order processing and form submissions. Essential Session (deleted when browser closes)
cookie_consent Primo Hoagies Stores your cookie consent preferences so that we do not display the consent banner on every visit. Essential 12 months
csrf_token Primo Hoagies Security cookie that helps prevent Cross-Site Request Forgery (CSRF) attacks on form submissions. Essential Session
_ga Google Analytics Registers a unique ID that is used to generate statistical data on how you use the website. Used to distinguish users and sessions. Analytics 2 years
_gid Google Analytics Registers a unique ID that is used to generate statistical data on how you use the website. Distinguishes users within a single day. Analytics 24 hours
_gat Google Analytics Used by Google Analytics to throttle request rate — limits data collection on high-traffic websites to prevent performance issues. Analytics 1 minute
_ga_[ID] Google Analytics 4 Google Analytics 4 cookie used to persist session state and track conversions, page engagement, and user behavior across sessions. Analytics 2 years
_gcl_au Google Ads Used by Google AdSense and Google Ads to experiment with advertisement efficiency across websites using their services. Stores and tracks conversions. Advertising 3 months
_fbp Facebook / Meta Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. Tracks visits across websites. Advertising 3 months
fr Facebook / Meta Used by Facebook to deliver, measure, and improve the relevancy of ads, with a real-time bidding exchange. Advertising 3 months
lang_pref Primo Hoagies Remembers your preferred language settings so you do not need to re-select your language on each visit. Functional 12 months
location_data Primo Hoagies Stores your approximate location or selected delivery area to display relevant menu items, pricing, and available locations near you. Functional 30 days
cart_data Primo Hoagies Preserves the contents of your online order cart between visits so your selections are retained even if you leave and return to the site. Functional 7 days

5. Third-Party Cookies and Services

Some cookies on our website are set by third-party services that we use to enhance functionality or measure performance. We do not control these cookies and they are governed by the respective third parties' own privacy and cookie policies. We encourage you to review the relevant policies of these providers:

We work only with third-party providers who adhere to applicable data protection laws, including requirements under the Federal Trade Commission Act (FTC Act), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA) where applicable.

6. Legal Basis for Using Cookies

Under applicable United States privacy law, including the CCPA and CPRA for California residents, we process your information through cookies based on the following legal grounds:

  • Legitimate Interest: For essential and functional cookies that are necessary to provide you with our services.
  • Consent: For analytics, advertising, and non-essential cookies. Where required by law, we will ask for your explicit consent before placing these cookies on your device.
  • Contractual Necessity: For cookies that are strictly required to complete a transaction or order you have initiated.

California residents have additional rights under the CCPA/CPRA, including the right to opt out of the sale or sharing of personal information collected through cookies. Please see Section 8 for how to exercise these rights.

7. How to Manage and Disable Cookies

You have the right to decide whether to accept or reject non-essential cookies. There are several ways you can manage your cookie preferences:

7.1 Our Cookie Consent Tool

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

7.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you before a cookie is stored. The instructions for managing cookies vary by browser. Please refer to the help documentation for your specific browser:

Please be aware that restricting cookies through your browser settings may affect functionality not only on our website but on other websites you visit as well.

7.3 Mobile Device Settings

If you access our website via a mobile device, you can manage cookie and tracking preferences through your device's browser settings or through the privacy settings on your mobile operating system (iOS or Android).

8. Opt-Out Tools for Specific Services

In addition to managing cookies through your browser, you can use the following opt-out tools provided directly by third-party services:

8.1 Google Analytics Opt-Out

You can prevent Google Analytics from collecting data about your visit by downloading and installing the Google Analytics Opt-Out Browser Add-on. This add-on instructs the Google Analytics JavaScript to prohibit sending information to Google Analytics servers.

Additionally, you can manage your Google ad personalization settings at Google Ad Settings.

8.2 Google Ads Opt-Out

To opt out of personalized advertising by Google, visit Google's Ad Personalization Settings or use the Network Advertising Initiative (NAI) Opt-Out Tool.

8.3 Facebook / Meta Opt-Out

To opt out of Facebook's interest-based advertising, visit your Facebook Ad Preferences. You can also use the Your Online Choices tool to manage advertising preferences.

8.4 Industry Opt-Out Tools

9. Impact of Disabling Cookies

We respect your right to manage your own cookie preferences. However, we want to make you aware of how disabling certain types of cookies may affect your experience on primo-hoagies.click:

Cookie Type Impact if Disabled
Essential Cookies The website may not function properly. You may be unable to place orders, submit forms, or maintain a secure browsing session. We do not recommend disabling these.
Analytics Cookies We will not be able to measure website performance or understand how visitors use our site. This may limit our ability to improve your experience over time. Your browsing experience will not be directly affected.
Functional Cookies Personalization features may not work. You may need to re-enter preferences such as location, language, and cart items on each visit.
Advertising Cookies You will still see advertisements, but they will be less relevant to your interests. Disabling these cookies does not prevent ads from appearing — it only means the ads you see will be less personalized.

10. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no universally agreed-upon standard for how websites should respond to DNT signals. As such, our website does not currently respond to DNT browser signals. However, we do offer the opt-out mechanisms described in Section 8 of this policy.

11. Children's Privacy and Cookies

Our website is not directed at children under the age of 13, and we do not knowingly use cookies to collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected] so that we can take appropriate action.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, updates in applicable law, or changes to our business practices. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you through a prominent notice on our website or via email.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies. Your continued use of primo-hoagies.click after any changes to this policy constitutes your acceptance of those changes.

13. California Residents — CCPA/CPRA Rights

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) regarding personal information collected through cookies, including:

  • Right to Know: You have the right to request information about the categories and specific pieces of personal data we collect, the sources of that data, and the purposes for which it is used.
  • Right to Delete: You have the right to request the deletion of personal information we have collected about you, subject to certain exceptions.
  • Right to Opt Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information, including information shared with third-party advertisers through advertising cookies.
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us using the information provided in Section 14 below.

14. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact us:

Primo Hoagies — Cookie Policy Inquiries

We aim to respond to all inquiries within 30 business days. If you are a California resident exercising your rights under the CCPA/CPRA, we will respond within the timeframes required by applicable law.